Shipping policy

1. Order Processing Time

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).

After placing your order, you will receive:

• Order confirmation email
• Shipping confirmation email with tracking information

During peak periods or high order volume, processing time may extend up to 5 business days.

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2. Domestic Shipping (United States)

We ship across the U.S. using carriers such as USPS, UPS, and FedEx.

Typical delivery time:

Shipping costs are calculated at checkout based on destination and package details.

All orders include tracking information.

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3. Heavy or Bulk Training Equipment

Certain items such as lifting equipment bundles or heavier gear may:

• Ship separately
• Require additional handling
• Include extra shipping charges depending on weight

All applicable costs are shown at checkout.

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4. Dynamic Shipping Rates

Shipping rates may vary due to:

• Carrier pricing changes
• Regional delivery surcharges
• Seasonal logistics demand

All rates displayed at checkout reflect real-time shipping costs.

Gripra does not add hidden handling fees.

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5. International Shipping

We ship to most international destinations.

Estimated delivery time:

10–20 business days, depending on customs and destination.

Important notes:

• Import duties and taxes may apply
• These charges are determined by your country
• Customers are responsible for any applicable fees

Customs delays are beyond our control.

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6. Address Changes & Order Updates

If you need to update your shipping address, please contact us within 12 hours of placing your order.

Once processing begins, changes may no longer be possible.

If a package is returned due to:

• Incorrect address
• Refused delivery
• Unclaimed shipment

We may offer reshipment (additional fees may apply) or refund the product price excluding shipping.

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7. Lost, Delayed, or Missing Packages

If your package is delayed or missing:

• Check your tracking information
• Contact the carrier directly

If a package is marked Delivered but not received, please contact the carrier first.

Gripra will assist when possible, but refunds or replacements are provided at our discretion depending on the situation.

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8. Signature Requirement

Orders above $200 or certain destinations may require a signature upon delivery.

If delivery fails and the package is returned, reshipping fees may apply.

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9. Special Locations

Delivery times may be extended for:

• Alaska
• Hawaii
• U.S. Territories
• APO/FPO addresses
• PO Boxes

Some shipping options may be limited for these locations.

Multiple items may arrive in separate shipments.

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10. Shipping Fees

Shipping costs are calculated at checkout.

For U.S. orders:

Orders over $99 may qualify for free standard shipping (excluding heavy or oversized items).

Shipping fees are non-refundable unless due to our error or a verified defect.

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11. Contact Information

For any shipping-related inquiries:

📧 Email: casetymhiuyef@gmail.com
🌐 Website: https://gripra.us

We typically respond within 1–2 business days (Mon–Fri).

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12. Final Notes

Shipping times depend on carrier operations and destination.

Once a package is marked as delivered, responsibility transfers to the recipient unless signature confirmation was required.

Some items may ship separately depending on logistics.

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Gripra Official Store
Strength Training Accessories & Weightlifting Support Gear
https://gripra.us