Shipping & Delivery
1. Order Processing vs. Shipping Time
Processing time refers to the time required to prepare and pack your order before shipment. This is separate from shipping time.
Processing Time: 1–3 business days (excluding weekends and holidays)
Shipping Time: Varies by destination
During peak periods (promotions or holidays), processing may take up to 5 business days.
Once your order is shipped, you will receive a confirmation email with tracking information.
2. Estimated Shipping Times
| Region | Estimated Delivery Time | Tracking |
|---|---|---|
| 🇺🇸 United States | 5–10 business days | Available |
| 🌎 International | 10–20 business days | Available (varies by carrier) |
These estimates do not include weekends or public holidays.
Delays may occur due to:
• customs inspections
• weather conditions
• high shipping volume
• carrier disruptions
Once shipped, delivery speed is controlled by the carrier.
3. International Shipping Policy
Gripra ships worldwide.
Please note:
• Customs procedures vary by country
• Import duties or taxes may apply
• Customers are responsible for any applicable fees
Most international shipments are sent DDU (Delivered Duty Unpaid).
Tracking will be provided when available.
4. Tracking Your Order
After shipment, you will receive:
• your tracking number
• a tracking link
Track your order here:
👉 https://gripra.us/pages/track-your-order
5. Delayed Deliveries
Delays may occur due to factors beyond our control:
• customs clearance
• extreme weather
• incorrect address
• carrier delays
If tracking has not updated for 30 business days, please contact us for assistance.
6. Order Cancellation
Orders may be cancelled within 12 hours if processing has not begun.
Once processing starts, cancellation may not be possible.
For urgent requests, contact us immediately:
7. Damaged or Lost Packages
If your order arrives damaged or appears lost:
• Contact us within 7 days of delivery
• Provide order number and clear photos
We will investigate and may offer a replacement or refund depending on the case.
Gripra is not responsible for packages marked as Delivered but lost or stolen afterward.
8. Holiday Notice
During peak seasons (e.g., November–December), delivery times may be extended due to high demand and customs delays.
We recommend ordering early during holiday periods.
9. Shipping Rate Changes
Shipping rates may vary due to:
• carrier price changes
• fuel surcharges
• delivery zones
• seasonal logistics costs
All shipping costs shown at checkout reflect real-time rates.
Gripra does not add hidden handling fees.
10. Contact Information
📧 Email: casetymhiuyef@gmail.com
🌐 Website: https://gripra.us
We respond within 1–2 business days (Mon–Fri).
11. Policy Updates
Gripra reserves the right to update this policy at any time.
The “Last updated” date reflects the most recent revision. By placing an order, you agree to this policy.
Gripra Official Store
Strength Training Accessories & Weightlifting Support Gear
https://gripra.us